SHIPPING & RETURNS

SHIPPING
Items are shipped using as much recycled(clean) materials as possible, to save you money and help save the planet. 

Most orders are processed and shipped within 24-48 hrs, excluding weekends and holidays. 

International customers, we will be happy to ship to you, if you don't see a shipping quote on the item(s) you are interested in send us a convo and we will give you a quote. You will be responsible for any taxes or customs fees incurred on your end.

If an incorrect address is provided by Buyer, Seller will refund the cost of the item, but not shipping, if the package is returned to Seller. 

If the package is not returned to the Seller due to an incorrect address provided by the buyer, no refund will be made for the item or shipping.

If Buyer still wishes to purchase the item, they can reorder making sure to use the correct shipping information.

RETURNS & EXCHANGES
We CAN NOT accept any returns on Bird toys for your bird's safety as well as my birds. 

All other items please contact us before returning an item. I will refund your payment (minus shipping charges) as long as the item(s) are returned in the same condition they were shipped. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.